PRIVACY POLICY

Mujer Raíz LLC, through the website www.mujerraiz.net, provides you with this Privacy Policy to inform you in detail about how we handle your personal data and protect your privacy and the information you share with us. If any changes are made to this policy in the future, we will inform you via the website or other means so you are aware of the new privacy terms.

In compliance with international data protection regulations, especially Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, we inform you of the following:

Data Controller

Principles of Data Processing

When processing your personal data, we apply the following principles in line with current regulations:

(i) Lawfulness, fairness, and transparency: We will always request your consent to process your personal data for one or more specific purposes, which will be clearly communicated.

(ii) Data minimization: We only collect data strictly necessary for the purposes stated.

(iii) Storage limitation: Data will be stored only for as long as necessary to fulfill the purposes for which it was collected.

(iv) Integrity and confidentiality: Data is processed in a manner that ensures appropriate security, including protection against unauthorized access or misuse by third parties.

Purpose of Data Collection

We collect and process your personal information primarily to manage our relationship with you. The main purposes include:

• Managing and processing the services and products offered by our business.
• Responding to inquiries, suggestions, and complaints.
• Sending marketing and promotional communications.
• Managing our business relationship with suppliers.

How We Collect Your Information

Your personal data may be collected through:

• Contact form: Used to respond to your inquiry (name, email); processing is based on your consent.
• Newsletter sign-up form: Used to send recurring marketing communications (name, email); processing is based on your consent.
• Purchase form: Used to manage contractual relationships and improve services; processing is based on the contractual relationship between you and Mujer Raíz.

At the time of data collection, you will always be informed of the data controller, the purpose and legal basis for processing, the recipients of the data, how long the data will be kept, and how you can exercise your rights. In general, the information we process includes identifying data (name, email), products or services purchased, and billing or payment details. We also engage with users through social media. Information shared via messages or public posts may contain personal data and is subject to the privacy policies of each platform. Please review these policies to understand how your information is used and shared.Additionally, this website uses cookies. You can learn more in our Cookies Policy

User Responsibility

By submitting your data via electronic means, you guarantee that you are over 14 years of age and that the data provided is true, accurate, complete, and up to date. You are responsible for keeping your information current and accurate. You are also liable for any direct or indirect damages that may arise from false or inaccurate data.

How Long We Keep Your Information

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to manage any liabilities related to data processing. If we have collected your data in response to an inquiry or potential interest in our services, the data will be retained for no more than six months unless a contractual relationship is established or you request its deletion. In general, we will retain your personal data as long as there is an ongoing contractual relationship or until you exercise your right to deletion or limitation of processing. Once such a request is received, the data will be blocked and retained only for legal or claim purposes.

Sharing Your Information

Your personal data will not be shared with third parties unless required by law. However, some third-party service providers may access your information to perform services on our behalf. These providers follow our instructions, do not use your data for other purposes, and are committed to strict confidentiality. These providers include:

• Hostinger International Ltd. (Web hosting): https://www.hostinger.com/privacy-policy
• Amazon web Services, Inc (AWS Cognito de Amazon): https://d1.awsstatic.com/legal/privacypolicy/02212025/AWS_Privacy_Notice_02.21.25_ES_LA.pdf
• Google LLC , (Analytics, calendar, video conferencing, email services)
• WhatsApp Ireland Limited (Messaging): https://www.whatsapp.com/legal/privacy-policy
• Stripe, Inc. (Payment processor): https://stripe.com/en-us/privacy or dpo@stripe.com

Your data may also be accessed by public administrations, courts, or legal authorities as required by law.

International Data Transfers

We ensure appropriate safeguards are in place for international transfers of your data.

Your Data Protection Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or limit processing
• Request portability of your data
• Not be subject to decisions based solely on automated processing

These rights can be exercised free of charge unless the request is excessive or unfounded. You may exercise your rights directly or through a legal representative. We will respond within one month, or up to two additional months if necessary. To exercise your rights, you may:

1. Send a signed request to: Mujer Raiz, 1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110, USA
Subject: Data Protection Rights.
2. Email a scanned signed request to: patt@mujerraiz.net
Subject: Data Protection Rights
Please include a copy of your ID or a valid legal representative document for verification. If you are unsatisfied with our response, you may file a complaint with your national data protection authority.

How We Protect Your Information

We are committed to safeguarding your personal data. We implement physical, organizational, and technological measures to protect your data and ensure privacy. All staff members are trained and aware of their obligations regarding data handling. Our contracts with service providers include data protection clauses as required.